Full Service Contract
Mizuho OSI’s Full Service Contract program is designed to optimize your return on your capital equipment investment. Our Full Service Contract ensures that your Mizuho OSI equipment provides your surgical department with maximum operational efficiencies and resource productivity.
Mizuho OSI’s Full Service Contract includes one scheduled Preventative Maintenance inspection per year and includes testing and any necessary adjustments and repair. The Preventative Maintenance inspection will utilize specific checklists consisting of up to 65 checkpoints. Labor and Parts are inclusive for any required service during the Full Service Contract period; with the exception of expendable normal wear items.
In the unlikely case that it is necessary, Mizuho OSI’s Service Department also maintains a stock of “loaner” equipment, including table bases, various modular tabletops, Wilson Frames, and Ultra Shoulder Positioners’ that can be utilized for immediate substitution if available.
Mizuho OSI offers Full Service Contracts for new and used Mizuho OSI table bases and tops. (Note: used equipment typically requires a preventative maintenance inspection (PMI) prior to contract being offered.)
For more information regarding Full Service Contracts please email or call the Mizuho OSI technical support team:
To request information by e-mail:
Send request via email to email@example.com. If support request is submitted during business hours a technician will get back to you within 1 hour. If request is submitted after business hours, we will respond the next business day.
Please include in email:
1 – Facility name and address
2 – Contact person and phone number
3 – Equipment name, Mizuho OSI part number
and serial number (if applicable)
To request information by phone:
Call (800) 777-4674 Option 2
Technical Support phone hours are Monday through Friday from 5:00 AM – 5:00 PM (PST).